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Rota
Set standard rota via the websiteChange availability via the websiteGroup rota on the websiteTeam rota's on the websiteSet up and apply availability patternsSchedule amendments reportUnderstaffing due to schedule changesRed border in rotaWhen is a person counted as part of the crew that is operationally available?
Duties
Teams
Website
Dashboards
Regional management
Announcements
General
Maximum size of attachments24/7 SupportApp crashes/freezes regularlySupported browsersWhat data is audited?Our official appsOur new FAQ environment
Integrations
Application Programming Interface (API)Home AssistantHomeyiCalendar (iCal)
Hardware
How do I set up WiFi on the station monitor?Changing station monitor time zoneChange station monitor theme
Alerting & Alert Channels
Fair seat allocationRealerting in case of understaffingWhat are the added benefits of Primary Alerting?How to Create an Alerting Policy In FSRWhat happens if the Primary Alerting App is not sending heartbeats?
Smartphone app
Pagers
Geofencing & GPS
Contracts
Assign contract to userRequesting absence via the websiteHow does the Carryover mechanism work in Contracts?
User accounts & preferences
Activity Reports
Create a activity reportReview activity report
Station configuration
Add skills to stationModules
Working Time Directive
Where can we enable Working Time Directive Rules?Can I get a notification when I breach a Working Time Directive Rule? What types of Working Time Directive rules be created?How can I read the Working time directive report?
Payroll
How to download the payroll report fileCluster and Station payroll reportsWarnings in the Payroll Report

Our new FAQ environment

Welcome to the updated FireServiceRota FAQ!

Thank you for visiting our updated Help and FAQ section! We've worked hard to make finding answers to your questions faster and easier. Below, you'll find answers to frequently asked questions about how to best use this new section.


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The fastest way to find an answer is to use the search bar at the top of the page. Type your question or search term in the bar and then press enter, that's all!

Our smart AI assistant will try to provide the best possible, summarized answer to your question right away. This answer will appear as the first result at the top of the page.


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No problem! If the AI ​​assistant hasn't fully answered your question, we'll show a list of relevant help articles directly below. These articles have been selected because they best match your search term. You can easily click through to read the full manual or article.


Can I navigate without searching?

Absolutely. If you prefer to browse the available topics yourself, you can still navigate through the various categories and articles you see on the homepage and in the sidebar. All articles are logically categorized by topic. Click on a category to view all related articles.


I couldn't find the answer. What should I do?

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