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Rota
Set standard rota via the websiteChange availability via the websiteGroup rota on the websiteSet up and apply availability patternsSchedule amendments reportUnderstaffing due to schedule changesRed border in rotaWhen is a person counted as part of the crew that is operationally available?
Duties
Teams
Website
Dashboards
Regional management
Announcements
General
Maximum size of attachments24/7 SupportApp crashes/freezes regularlySupported browsersWhat data is audited?Our new FAQ environment
Integrations
Application Programming Interface (API)Home AssistantHomeyiCalendar (iCal)
Hardware
How do I set up WiFi on the station monitor?Changing station monitor time zoneChange station monitor theme
Alerting & Alert Channels
Fair seat allocationRealerting in case of understaffingWhat are the added benefits of Primary Alerting?How to Create an Alerting Policy In FSRWhat happens if the Primary Alerting App is not sending heartbeats?
Smartphone app
Log in to the appChanging your availability in the appAdjust location (GPS) settings in the appView vehicle-specific occupancy in the appRequest absence through the appSwitching station view in the appRequesting overtime via the appMinimum requirements for using the appChange alert sound in the appIncidents in the appView requests within the appFilter group rota by understaffing within the appDuty exchange via the appDownload the appView contract within the appWhy does my Apple Watch only make a short sound when an alert comes in?App crashes / is slow regularlyDo not disturb mode in the app
Pagers
Geofencing & GPS
Contracts
Assign contract to userRequesting absence via the websiteHow does the Carryover mechanism work in Contracts?
User accounts & preferences
Activity Reports
Create a activity reportReview activity report
Station configuration
Add skills to stationModules
Working Time Directive
Where can we enable Working Time Directive Rules?Can I get a notification when I breach a Working Time Directive Rule? What types of Working Time Directive rules be created?How can I read the Working time directive report?
Payroll
How to download the payroll report fileCluster and Station payroll reportsWarnings in the Payroll Report

App crashes / is slow regularly

The new FireServiceRota V4 app is currently being rolled out and is still in development. Although we strive to deliver a stable app, unfortunately, you may encounter bugs or crashes. Are you a regular user? Report these problems directly to us via helpdesk@fireservicerota.com.

Are you a member of the beta program? Then you are more likely to encounter bugs. We also kindly ask you to report these issues via helpdesk@fireservicerota.com. Your feedback helps us improve the app for everyone.

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