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Rota
Set standard rota via the websiteChange availability via the websiteGroup rota on the websiteTeam rota's on the websiteSet up and apply availability patternsSchedule amendments reportUnderstaffing due to schedule changesRed border in rotaWhen is a person counted as part of the crew that is operationally available?
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General
Maximum size of attachments24/7 SupportApp crashes/freezes regularlySupported browsersWhat data is audited?Our official appsOur new FAQ environment
Integrations
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Hardware
How do I set up WiFi on the station monitor?Changing station monitor time zoneChange station monitor theme
Alerting & Alert Channels
Fair seat allocationRealerting in case of understaffingWhat are the added benefits of Primary Alerting?How to Create an Alerting Policy In FSRWhat happens if the Primary Alerting App is not sending heartbeats?
Smartphone app
Pagers
Geofencing & GPS
Contracts
Assign contract to userRequesting absence via the websiteHow does the Carryover mechanism work in Contracts?
User accounts & preferences
Make user (un)plannableSuspend user from stationPassword reset email not receivedAutomatic cleanup of inactive usersBlocked accountPrio1 message preferencesRightsRequests are approved automaticallyTemporarily transfer user to another stationAssign rights to userMake temporary transfers of station indefiniteAssign skills to userAdd existing user to another stationCreate new userHow to Manage skills from a user profile?Merge accounts
Activity Reports
Create a activity reportReview activity report
Station configuration
Add skills to stationModules
Working Time Directive
Where can we enable Working Time Directive Rules?Can I get a notification when I breach a Working Time Directive Rule? What types of Working Time Directive rules be created?How can I read the Working time directive report?
Payroll
How to download the payroll report fileCluster and Station payroll reportsWarnings in the Payroll Report

Create new user

To add a new member, you need supervisor privileges. Then follow the steps below:

  1. Go to the 'Members' page via the 'Users' menu.
  2. Press the 'Add new member' button.
  3. The system gives you the option to first check if the person is already known to the system. This is useful because sometimes someone is already active within another department. To search, enter the email address of the existing FireServiceRota account in the 'Email' field.

Is there an account with the entered email address?

Press the blue button 'Add' to add the user to the current station/group.

 

Does an account not exist with the entered email address?

Continue filling in the data. Make sure to check in this screen whether the person should be plannable (thus is in active service) or not. If the person is already a user of FireServiceRota, but a member of another region, they will receive an email in which the invitation for the new station must be confirmed. Until then, the invited person will remain invisible in the new station.

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