Modules

As a Supervisor and/or Owner, you can see the enabled modules under the 'Station' menu. These modules are functionalities that a FireServiceRota administrator can enable or disable for your station. Some modules incur additional costs. Below you will find the meaning of some of these modules:

24/7 SLA

This module represents a 24/7 Service Level Agreement (SLA). This module guarantees that the essential functions and support of FireServiceRota are available 24 hours a day, 7 days a week.

Absence Requests

With this module, members can request leave or absence for planned periods themselves. This provides a clear overview and more efficient planning for the supervisor.

Alerting

This module allows users to receive alerts and enables users with the appropriate rights to manually send an alert. The notification is sent via pagers, the app, and/or the station monitor, so the right people are immediately informed of an incident.

Contracts

This module makes it possible to record and manage the various contracts of station members. This results in accurate time tracking and ensures that schedules align with individual agreements and, where applicable, the working hours law.

Standby duty template planning

This module enables users with the appropriate permissions to create fixed duty patterns or duty templates. This makes scheduling recurring duties faster, more efficient, and ensures greater consistency in planning.

Duty Exchanges

With this module, station members can easily swap shifts among themselves or offer a shift to a colleague.

Experimental features

This module allows users to enable new features that are still in the testing phase. While these functions may change, they offer an opportunity to explore new possibilities and provide feedback on the development.

Geofencing

This module allows you to set virtual boundaries around locations, such as the station. When station members cross the boundary with their phone with the app installed, they are automatically made unavailable and/or receive a reminder to make themselves unavailable.

Station display PC (model Raspberry Pi)

This is the module used by hardware provided by FireServiceRota. Through this hardware, the station monitor can be displayed on a (large) screen. This monitor provides a real-time overview of the readiness and crewing of the station, incoming alerts, and other relevant information for the team.

Crew confirmation

Once an alert is detected, this module sends a request to the station members to confirm their attendance via the app or pager. This information is visible in real-time on the station monitor and for the control room, providing immediate insight into who is on their way to the station.

Pagers

This module allows Swissphone s.QUAD (and RES.Q) pagers to be linked with FireServiceRota. After linking, you can make yourself (un)available via the pager, and a data connection is used for direct communication and status updates, without needing to use the app.

Payroll

This module uses the registered duties and hours to automatically generate the necessary data for payroll administration. This generated data can then be exported to external payroll software.

Plan shifts using a fixed duty regime

This module enables users with the appropriate permissions to create fixed duty patterns or rota templates. This makes planning recurring duties faster, more efficient, and ensures greater consistency in scheduling.

Team exchange

This module allows station members in duty schedules to temporarily substitute for, or swap with, a colleague in another shift.

Team rota

In a team rota, crewing is determined by individual availability (just like in a regular rota) and the availability of the team in which the station member is placed. Teams can be on standby at different times for different appliance statuses.

Primary Alerting

This module ensures the most reliable way of alerting. It makes sure that each station member is immediately and correctly alerted in the event of an incident, via the channels chosen by the group.

SMS

This module makes it possible to send important notifications and alerts via SMS. This provides an extra reliable way to reach members, even when they do not have an internet connection.

Allow user location tracking

This module uses the mobile phone's GPS to determine the location of a station member. This function is only activated during an alarm and with the explicit consent of the user.

Standby duty

This is the basic system for on-call stations. Members can indicate their availability here, based on which the crewing of a appliance is determined in real-time.

Understaffing warning message

This module gives a warning when a member opts out of a appliance, thereby bringing a appliance status below the minimum crewing.