Set up and apply availability patterns

Make temporary transfers of station indefinite

Schedule amendments report

Understaffing due to schedule changes

Red border in rota

View vehicle-specific occupancy in the app

Minimum requirements for using the app

When is a person counted as part of the crew that is operationally available?

Assign skills to user

What types of Working Time Directive rules be created?

How does the Carryover mechanism work in Contracts?

How to Manage skills from a user profile?

Add skills to station

Assign contract to user

Assign line manager

Add existing user to another station

Create new user

Fair seat allocation

What data is audited?

View contract within the app

Where can we enable Working Time Directive Rules?

Cluster and Station payroll reports

Temporarily transfer user to another station

Can I get a notification when I breach a Working Time Directive Rule? 

Warnings in the Payroll Report

Filter group rota by understaffing within the app

Create a activity report

Review activity report

How can I read the Working time directive report?

Change a team's rota

Team rota's on the website

Changing your availability in the app

Change availability via the website

Set standard rota via the website

Group rota on the website

Create a new duty pattern

Apply a duty pattern

Log in to the app

Switching station view in the app

Our new FAQ environment

Widgets in normal mode

Widgets in incident mode

Creating a new dashboard

Edit a dashboard

Application Programming Interface (API)

Home Assistant

Homey

Regional structure

Maximum size of attachments

Duty exchange via the app

Creating a poll

View requests within the app

24/7 Support

Exchange or take over duty via the website

Our official apps

iCalendar (iCal)

Pairing a Swissphone s.QUAD pager to a user

Programmatic Pager Templates

Profiles on the Swissphone s.QUAD pager

Perform temporary team swap via the website

Incidents in the app

Change alert sound in the app

App crashes/freezes regularly

Requesting absence via the website

Request absence through the app

Adjust location (GPS) settings in the app

Make user (un)plannable

Suspend user from station

Realerting in case of understaffing

How do I set up WiFi on the station monitor?

Password reset email not received

Automatic cleanup of inactive users

Blocked account

Supported browsers

Requesting overtime via the app

Enable/disable geofencing

Modules

Prio1 message preferences

Rights

Requests are approved automatically

Assign rights to user

Examples external website widget

Changing station monitor time zone

Change station monitor theme

How to download the payroll report file

What are the added benefits of Primary Alerting?

How to Create an Alerting Policy In FSR

What happens if the Primary Alerting App is not sending heartbeats?

Block a pager

Unblock a pager

Merge accounts

Unregister pager from user

Everything related to rota's on the website

Rota

Duties

Teams

Everything related to the FireServiceRota website

Website

Dashboards

Everything related to management on region level

Regional management

Announcements

General

Everything related to integrations to/with FireServiceRota

Integrations

Hardware

Everything related to alerting and alerting channels

Alerting & Alert Channels

Everything related to the new FireServiceRota v4 app

Smartphone app

Pagers

Geofencing & GPS

Contracts

Everything related to user accounts and preferences

User accounts & preferences

Activity Reports

Everything related to station configuration

Station configuration

Everything related to working time directive

Working Time Directive

Payroll

Incidents

<h2 class="LexTKB__h2" dir="ltr">Welcome to the updated FireServiceRota FAQ!</h2>Thank you for visiting our updated Help and FAQ section! We've worked hard to make finding answers to your questions faster and easier. Below, you'll find answers to frequently asked questions about how to best use this new section. <h2 class="LexTKB__h2" dir="ltr">How do I quickly find an answer to my question?</h2>The fastest way to find an answer is to use the search bar at the top of the page. Type your question or search term in the bar and then press enter, that's all!Our smart AI assistant will try to provide the best possible, summarized answer to your question right away. This answer will appear as the first result at the top of the page. <h2 class="LexTKB__h2" dir="ltr">What if the AI ​​assistant's answer isn't complete?</h2>No problem! If the AI ​​assistant hasn't fully answered your question, we'll show a list of relevant help articles directly below. These articles have been selected because they best match your search term. You can easily click through to read the full manual or article. <h2 class="LexTKB__h2" dir="ltr">Can I navigate without searching?</h2>Absolutely. If you prefer to browse the available topics yourself, you can still navigate through the various categories and articles you see on the homepage and in the sidebar. All articles are logically categorized by topic. Click on a category to view all related articles. <h2 class="LexTKB__h2" dir="ltr">I couldn't find the answer. What should I do?</h2>We're still here to help! You can reach our helpdesk at <a href="mailto:helpdesk@brandweerrooster.nl" class="LexTKB__link">helpdesk@brandweerrooster.nl</a>.

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